Return & Exchange


We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. At our sole discretion after 30 calendar days, we may offer an exchange or store credit only. 

To be eligible for a return, your item must be in the same condition that you received it, unused and cannot be laundered, with tags, and in its original packaging. 

Swatches: Linen swatches are final sale and cannot be returned. 

Original invoice/packing slip and return request form must accompany returns. 

To start a return, you can contact us at Please note that returns will need to be sent to the following address: 

             Native Linum

             4521 Campus Drive, Unit 150

             Irvine, California 92612

             Phone # 714-888-5466    

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at

International Shipping:

Native Linum does not prepay duties, taxes, and any import fees for any international orders. Customers will be responsible for all import duties and taxes enforced by the country your order has been shipped to. These will be due at the time of or after delivery. Native Linum is not responsible for these charges and these charges will not be reimbursed or refunded by Native Linum. If you are unsure of the charges that apply, please contact your local customs office for more information.